Σάββατο 1 Σεπτεμβρίου 2012

The Seven Types of Managers: Which One Are You?

Determine Your Management Style

If you oversee a sales team, what's your management style? Do you inspire fear in your employees, or fierce loyalty? Are you preoccupied with making sure everyone is happy, or are you just looking out for number one?

Sales coach Keith Rosen explains the seven basic managerial types, including their strengths and weaknesses. Do you recognize yourself in these seven types of sales managers?

1. The Problem-Solving Manager

The Problem-Solving Manager is task driven and focused on achieving goals. These problem-solvers are constantly putting out fires and leading their teams amidst chaos. The paradox here is this: It is often the manager who creates the very problems and situations that they work so hard to avoid. Continually providing solutions often results in the lackluster team performance they are working so diligently to eliminate.

2. The Pitchfork Manager

People who manage by pitchfork lead their teams with a heavy and often controlling hand: demanding progress, forcing accountability, prodding and pushing for results through the use of threats and fear tactics. This style of tough, ruthless management is painful for employees who are pushed to avoid consequences rather than pulled toward a desired goal.

3. The Pontificating Manager

These managers will readily admit they don't follow any particular type of management strategy. Instead, they shoot from the hip, making it up as they go along and often generating sporadic, inconsistent results. Because of this, they often find themselves in situations they are unprepared for. Interestingly, the Pontificating Manager thrives on situations like this.

4. The Presumptuous Manager

Presumptuous Managers focus more on themselves than anything else. Their personal production, recognition, sales quotas, and bonuses take precedence over their people. As you can imagine, these managers experience more attrition, turnover, and employee problems than any other type of manager.

Presumptuous Managers are typically assertive and confident individuals; however, they are too often driven by their egos to look good and outperform the rest of the team. Presumptuous Managers breed unhealthy competition rather than an environment of collaboration.

5. The Perfect Manager

Perfect Managers are open to change and innovation, and committed to improving and evolving as sales managers. But in their search for the latest and greatest approach, Perfect Managers (like Pontificating Managers) never get to experience the benefit of consistency.

This manager is a talking spec sheet. Their emphasis on acquiring more facts, figures, features, and benefits overshadows their ability to recognize the critical need for soft skills training around the areas of presenting, listening, questioning, prospecting, and the importance of following an organized, strategic selling system. Perfect Managers rely on their vast amount of product knowledge and experience when managing and developing their salespeople. Because of this great imbalance, these managers often fall short on developing interpersonal skills that would make them more human than machine.

6. The Passive Manager

Also referred to as Parenting Managers or Pleasing Managers, Passive Managers have one ultimate goal: to make people happy. While this is certainly an admirable trait, it can quickly become a barrier to effective leadership.

You can spot a Passive Manager by looking at their team and assessing the number of people who should have been fired long ago. Because all that Passive Managers want to do is please, they are timid in their management approach. These managers will do anything to avoid confrontation and struggle with holding their people accountable for failures or shortcomings.

7. The Proactive Manager

The Proactive Manager encompasses all the good qualities that the other types of managers possess, yet without their pitfalls. Here are the characteristics this ideal manager embodies, which you should strive to develop yourself. The Proactive Manager possesses:

--the drive to support others and spearhead solutions like the Problem-Solving Manager
--the persistence, edge, and genuine authenticity of the Pitchfork Manager
--the enthusiasm, passion, charm, and presence of the Pontificating Manager
--the confidence of the Presumptuous Manager
--the knowledge, sales acumen, efficiency, focus, and passion of the Perfect Manager
--the respectfulness, sensitivity, nurturing ability, and humanity of the Passive Manager

The Proactive Manager is the ultimate manager and coach, and a testimonial to the skills and coaching competencies every manager needs to develop in order to build a winning team.


http://www.allbusiness.com/

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